Quan Phan
Quan Phan
Engineering Manager · Raleigh, NC
Engineering Manager · Raleigh, NC
I lead high-ownership engineering teams at B2B SaaS companies. Player-coach leader — close to architecture, close to people, and relentlessly focused on delivery that creates real customer value.
12 years — Industry experience
35+ — Engineers led
5+ — Years in leadership
3 — Master's degrees
I'm a Lifelong learning Engineering Manager with a background spanning individual contributor engineering through senior leadership across the software industry. I specialize in building cultures of high ownership and accountability — where engineers are close to the customer, empowered to make decisions, and supported to grow.
I hold three master's degrees in Software Engineering, Organizational Leadership, and Artificial Intelligence (in progress), and actively apply AI-native tooling to engineering workflows and product thinking.
Staff Technical Program Manager · ServiceNow · 2024 – Present Driving scalability and reliability across a large portfolio of enterprise products. Using data-driven analysis to identify systemic gaps and translate customer signals into engineering priorities.
Software Engineering Manager · InsightSoftware · 2022 – 2023 Led multiple product engineering teams delivering SaaS ERP products. Focused on delivery quality, technical health, and building high-ownership team culture.
Product Engineering Manager · GreenlightGuru · 2021 – 2022 Led a product team to launch a new SaaS product in a regulated industry. Owned hiring, scoping, technical direction, and end-to-end delivery.
Software Engineering Manager · Devada · 2019 – 2021 Managed an engineering team building a knowledge-sharing SaaS platform. Mentored engineers on career growth and technical craft.
Earlier Engineering Roles · IBM · Progress Software · Dzone · MicroPact · 2014 – 2019 Individual contributor roles across enterprise software, APIs, database drivers, and developer platforms.
PMP · PSM I · PSPO I · PAL I · Engineering Leadership · SaaS Product Delivery · Agile / Scrum · API & Integration Platforms · AI / Claude / Copilot · M.S. AI (in progress) · PowerBI · Java · Cross-functional Alignment
Feel free to reach out — I'm always happy to connect with fellow engineering leaders, teams, and builders.
📧 quanphan2005@gmail.com 🔗 linkedin.com/in/quan-phan-pmp-0525a885 📍 Raleigh, NC